FAQ

Q. What is Pilates?  Isn't it just yoga?
A. Pilates is a system of exercise that is designed to move your body in every direction possible.  It strengthens and improves ranges of motion, challenges your co-ordination, balance and control, and requires concentration and thoughtfulness.  For some there are similarities to yoga, but the movements are more dynamic, usually held for less time and encompass a whole body approach without the meditative/spiritual focus that yoga has.

Q. Can I do Pilates if I am old/young/big/small/strong/weak etc...
A. YES! Pilates is for every body.  Every exercise is totally modifiable so there will always be an option suitable for you. We have experience in teaching people of all ages, sizes and abilities.

Q. What is the difference between all your classes?  What is a Reformer class?
A. We have a variety of different classes available on our schedule but basically they can be clumped into two distinct styles - Group Classes and Studio Classes. Group Classes are classes in which the teacher instructs a larger group and everyone is doing basically the same exercises (with any modifications you may need) together at the same time.  These are our Reformer, Chair, Circuit and Matwork classes.  Studio classes are smaller groups, run for a little longer and each individual participant is doing their own tailored program.  These are our Quartet, Duet and Solo lessons.

Q. I've never done Pilates before where should I start?
A. Well firstly we think you're awesome and welcome.  We have a few classes each week made just for you!  If you're looking to simply try Pilates out and have nothing specific you're trying to achieve we suggest either our Reformer | Beginner or Matwork | Beginner classes.  In these you go over all the basics and have time and space to ask questions and figure things out.  If you're not sure about where to start shoot us an email and we can arrange a time to have a chat and explore some options that might work for you.   

Q. Do you have a waiver form I need to fill in?
A. Why yes we do!  We have a set of simple questions you should fill-in and complete before your first class.  You can find the form here - it is a digital form that will be attached to your account. This ensures that any class you take part in at our studio the teacher has all the relevant information available to them in order to provide you with the best possible experience.
 
Q. I need to cancel/re-schedule my class - what are the rules?
A.  We have a 12 hour cancellation policy - you're able to cancel, reschedule any class you need to, whenever you like, up until 12 hours before the scheduled start of the class.  If you need to cancel sooner than that please get in touch ASAP.  We try and be as accommodating as possible, but also understand that we may need to charge you for the missed session.

Q. I’m pregnant - can I join classes?
A.  If your pregnancy is uncomplicated exercise is a great way to help support yourself and your baby. In fact staying active is highly recommended! All our classes are pregnancy friendly and our teachers understand the guidelines for exercise during pregnancy and can accommodate your needs during class. However there are some class options that simply work better than others and we would recommend our Chair, Circuit and Quartet as great options, particularly in the 2nd and 3rd trimester.

Q. I see you’re on the 2nd floor, but stairs are not an option for me. Is there a lift?
A.  Yes there is lift access to the studio so if you find stairs difficult to navigate, use a walking frame or crutches, use a wheelchair or need to be able to wheel a pram into the studio please use the lift. It is found on the corner of the building facing the intersection of Lathlain Street and Fallon/Chan Street.

Q. How do I make a booking/manage my membership/purchase merchandise/update my details?
A.  We use the Momence booking software to manage all our student’s booking account and purchases. It is a very simple and easy to use platform that most people find a breeze to navigate. If you ever find yourself stuck or need to know how to use it Momence have a very good FAQ section of their own that will help you figure things out.